Missed Call Text Back
When you're on a job and can't pick up, give callers a way to tell you what they need. Optimizing Leads sets up an automatic text after a missed call so customers can reply and your team can follow up when they're free.
What We Set Up
The pieces that turn a missed call into a conversation your team can pick up.
Missed Call Trigger
Configure which unanswered calls should send a text, based on how your business phone is set up.
A Reply Customers Can Act On
Write a short text in your business's voice. For example, “Thanks for calling [Business Name]. Sorry we missed you. What can we help you with?”
A Place for Your Team to Follow Up
Set up where replies go and confirm who on your team will respond.
How It Works
A simple three-step process. You stay in control of what the text says and where replies go.
Review How Calls Come In
Show Daniel what happens today when your team can't answer.
Configure the Text and Reply Path
Agree on when the text should go out, what it should say, and where replies should appear.
Test It With a Missed Call
Check that the text arrives and that a reply reaches the inbox your team will use.
Frequently Asked Questions
Book a Discovery Call with Daniel
Tell Daniel what happens when your team misses a call. He'll help you figure out where an automatic text fits into your follow-up.